Terms of Service

Last Updated: February 8, 2026

Welcome to ChatBot SaaS. By using our service, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using ChatBot SaaS, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

ChatBot SaaS provides AI-powered chatbot services that can be embedded on your website. Our service includes:

• Automated chatbot training on your website content
• AI-powered conversational responses
• Chat widget customization
• Conversation analytics and history
• API access to chatbot functionality

3. User Accounts

To use our service, you must:

• Provide accurate and complete registration information
• Maintain the security of your password and account
• Be at least 18 years old or have parental consent
• Not use the service for any illegal purposes

4. Subscription Plans and Payments

We offer multiple subscription tiers with different features and limits:

• Free Plan: Limited messages per month, basic features
• Paid Plans: Additional features, higher message limits, priority support

Payment terms:

• Subscriptions are billed monthly or annually in advance
• Prices are subject to change with 30 days notice
• Refunds are provided on a case-by-case basis
• You may cancel your subscription at any time

5. Usage Limits and Fair Use

Your usage is subject to the limits of your chosen plan:

• Message limits are reset monthly on the 1st of each month
• Excessive usage may result in throttling or suspension
• Website limits apply to the number of sites you can add
• We reserve the right to enforce fair use policies

6. Content and Data

Your Content:

• You retain all rights to content you provide
• You grant us license to use your content to provide the service
• You are responsible for the accuracy and legality of your content

Training Data:

• Our service scrapes and stores your website content to train the chatbot
• This data is used solely to provide your chatbot service
• We do not share your training data with third parties

7. Acceptable Use Policy

You agree NOT to use our service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful code
• Spam or harass users
• Collect personal data without consent
• Impersonate others or misrepresent your identity
• Interfere with or disrupt the service

8. AI and Automated Responses

Important disclaimers about AI:

• Chatbot responses are generated by AI and may not always be accurate
• We are not responsible for incorrect or inappropriate bot responses
• You should review and monitor bot conversations regularly
• The bot should not be used for medical, legal, or financial advice

9. Service Availability

We strive for 99.9% uptime, but we do not guarantee uninterrupted service:

• Service may be temporarily unavailable for maintenance
• We are not liable for service interruptions
• We may modify or discontinue features with notice

10. Intellectual Property

All rights to the ChatBot SaaS platform, including software, design, and branding, are owned by us. You may not:

• Copy, modify, or reverse engineer our software
• Remove copyright or proprietary notices
• Use our branding without permission

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for details on how we collect and use data.

12. Termination

We may terminate or suspend your account if:

• You violate these terms
• You engage in fraudulent activity
• Your account is inactive for extended periods
• Required by law

Upon termination:

• Your access to the service will be revoked
• We may delete your data after a retention period
• You remain responsible for fees incurred before termination

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of accuracy, reliability, or availability
• Warranties that the service will be error-free or secure

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount you paid in the last 12 months

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the service
• Your violation of these terms
• Your violation of any third-party rights

16. Changes to Terms

We may update these terms at any time. We will notify you of significant changes by:

• Email notification
• In-app notification
• Posting on our website

Continued use of the service after changes constitutes acceptance.

17. Governing Law

These terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law provisions.

18. Dispute Resolution

Any disputes shall be resolved through:

• Good faith negotiations
• Mediation if negotiations fail
• Binding arbitration as a last resort

19. Contact Information

For questions about these terms, contact us at:

Email: admin@yoursite.com
Website: https://chatbot.buildfollows.com

20. Miscellaneous

• Entire Agreement: These terms constitute the entire agreement between you and us
• Severability: If any provision is found invalid, the rest remains in effect
• No Waiver: Failure to enforce any right does not constitute a waiver
• Assignment: You may not assign these terms without our consent

---

Back to Home Privacy Policy